OUR MEMBERSHIPS
Lifetime access to our financial tools and prioritized support SEE FEATURESCOMPARE US
FLAGSHIP MEMBERSHIP
LIFETIME ACCESS
Lifetime Access provides access to any currently available and future-released downloadable templates, tools and dashboards. All of our products are built within the Microsoft ecosystem, leveraging Excel and its powerful data engines Power Query and Power Pivot.
*Reflects current milestone price
One-Time Payment
One-time payment, lifetime access to all Finpact Solutions downloadable products including updates and new add-ons.
Lifetime Access to Upgrades and Add-ons
Once purchased, you can access any Finpact Solutions product from your account including upgraded versions of tools and any newly released products.
Unlimited Downloads
Continued access to download Finpact Solutions products as many times as needed, including new copies of upgraded tools and downloads of new add-ons. Need to start over with a new template? No problem! Just download a new one from your account.
E-mail Support
Have a question about your account or need help with your products? Troubleshooting requests (to fix bugs or errors) are included in your Lifetime Access product support, while additional customization support is available as a separate service. You can check out our documentations and FAQ sections for the most common questions. Any additional questions can be emailed to support@finpactsolutions.com and we’ll get back to you as soon as we can.
Impact Credit
A Lifetime Access purchase earns 1 Impact Credit, to be redeemed on a Startup of your choice and provide your chosen startup with in-kind access to Finpact Solutions products or consulting services. Every purchase helps a financially-limited startup access powerful financial management so they can focus on what they do best–making positive impact.
PRIORITY SUPPORT
LIFETIME SUPPORT
Our optional membership add-on, Lifetime Support, provides additional perks and enhanced support for Lifetime Access customers. From prioritized e-mails and service discounts to basic complimentary customization requests, Lifetime Support takes care of you. Because building a business is already hard enough.
One-Time Payment
One-time payment, lifetime membership access to prioritized member support and discounts.
Optional Membership
Provides additional benefits for customers and does not impact the ability to use any Finpact Solutions products.
Prerequisite
Must already have purchased Lifetime Access, as Lifetime Support does not provide access to the downloadable templates, tools and dashboards.
cluding upgraded versions of tools and any newly released products.
Impact Credit
A Lifetime Support purchase earns 1 Impact Credit, to be redeemed on a Startup of your choice and provide your chosen startup with in-kind access to Finpact Solutions products or consulting services. Every purchase helps a financially-limited startup access powerful financial management so they can focus on what they do best–making positive impact.
Prioritized E-mail Support
Cut the line and receive faster responses to your troubleshoot e-mails and service requests! While all support requests are reviewed on a first-come first-served basis, Lifetime Support requests are placed in a separate expedited queue for faster review.
Simple customization or data migration requests for Lifetime Support members may be covered, depending on the scope or difficulty of the support request. If you’re unsure whether you require Lifetime Support to handle your support request, send us an e-mail at info@finpactsolutions.com describing your situation and we can help you determine whether your request would be covered under Lifetime Support or would still require purchasing a customization service separately.
Affiliate Link Available
Does your business regularly work with other clients or receive visitor traffic? Request an Affiliate Link and both you and your friend earn 1 extra Impact Credit for every purchase made using your Affiliate Link. This means that any purchases made through Affiliate Links supports two more startups–one by the new customer, and one by the Affiliate!
25% Discount on Services
Some support requests for Lifetime Support members may be covered without additional charge, depending on the scope or difficulty of the support request. If you’re unsure whether you require Lifetime Support to handle your support request, send us an e-mail at info@finpactsolutions.com describing your situation and we can help you determine whether your request would be covered under Lifetime Support or would still require purchasing a customization service separately. Check our Services listings to see how we can best serve your business. Lifetime Support members receive a 25% discount on all services (excluding partnership services) with a member-only discount code which can be found under your Account.
MEMBERSHIP FAQS
LIFETIME ACCESS
One-time Payment, Lifetime AccessHow do I access my purchased products?
Purchases are tied to your account, which you can create at checkout. Your Lifetime Access purchase means all Finpact Solutions products will be available to you for download as many times as needed. Once downloaded, follow the instructions in the template and read our Documentation posts and learn how to set up your financial tool for your business.
If you have purchased Lifetime Access and are unable to see or download our products, please contact support@finpactsolutions.com so that we can get your account in working order as soon as possible.
Do I need internet access to use my purchased products?
Once downloaded, you can choose to use Finpact Solutions products offline with a desktop version of Excel, or online (opened with a web-version of Excel or saved to cloud-based storage such as OneDrive).
Our products are built within the Microsoft ecosystem of applications. To continue to use our product without any internet access, you will need a desktop Excel application, which can be purchased as a standalone product or as part of the suite of Microsoft applications with a subscription like Microsoft 365 Business Standard which offers Microsoft desktop application downloads and 1TB of cloud storage.
With desktop Excel installed, you can take Finpact Solutions products with you anywhere and anytime you can carry a laptop, no internet required.
Does my Lifetime Access include updates to existing products and new products?
Yes! You will be able to access the latest versions of all Finpact Solutions products from your account, including any upgrades or bug fixes, and any newly released features and add-on products. Your financial tool includes exportable data tables to help you begin the transfer of historical actuals and archived forecast data to a new template. Please see our Documentation posts for more information on how to migrate data from an older template to a newer template. If you need additional support, please contact support@finpactsolutions.com.
What kind of support is available for Lifetime Access?
All available documentation on how to use Finpact Solutions products and how to troubleshoot the most common issues can be found on the Documentation page. For any questions or issues not addressed on the Documentation page, you are welcome to reach out to support@finpactsolutions.com and describe the issue for our review.
For any bugs, we will assist with rectifying the issue and releasing an update to all our Lifetime Access members. For template-specific errors, usually caused by a non-accepted input, we will help pinpoint the issue for resolution. For errors that are beyond a simple resolution, we may work with you to migrate your data into a fresh template free of errors.
Can I receive more specialized support?
Sometimes you might need more specialized support for data migration, customization and other. These can take anywhere from minutes to hours or days, depending on the complexity of the ask. Please contact us at support@finpactsolutions.com to see if your request can be handled under the base Lifetime Access or optional Lifetime Membership add-on. If the scope of work exceeds the level of support offered under Lifetime Access or Lifetime Membership, we can evaluate the scope of work and provide a pricing quote for the requested services.
What are the terms of use?
You are free to use Finpact Solutions products for any of your business needs, whether that is financial management for your own businesses or those of your clients. You may not, however, resell Finpact Solutions products or falsely claim ownership of intellectual rights to Finpact Solutions products.
What is your refund policy?
Unfortunately, purchases of Lifetime Access to Finpact Solutions products are non-refundable due to the nature of digital downloads. However, should you have questions or concerns regarding your purchase, we welcome you to contact us at sales@finpactsolutions.com so that we may work with you to achieve a satisfied outcome.
LIFETIME SUPPORT
One-time Payment, Lifetime SupportWhat additional support comes with a Lifetime Support membership?
Simple customization or data migration requests may be covered, depending on the scope or difficulty of the support request. If you’re unsure whether you require Lifetime Support to handle your support request, send us an e-mail at info@finpactsolutions.com describing your situation and we can help you determine whether your request would be covered under Lifetime Support or would still require requesting a Customization service separately.
How do I determine if Lifetime Membership is worth the cost?
Most troubleshoot support for non-customized Finpact Solutions products is covered for Lifetime Access customers. Some customization or data migration support requests may also be covered without additional service cost under the prioritized e-mail support for Lifetime Membership.
However, if you expect you will want extensive customization support or expect to request other services (See our Services for details), the 25% discount under Lifetime Membership may be worth the Membership fee. If you are unsure whether your support request would be covered under Lifetime Membership or if you would need to request additional Services, please check out our Services pages and send us a request for review.
What does prioritized support mean?
Some support issues may require more time to resolve than others, but in general, support e-mails are reviewed and responded to in a first-come first-served basis. The only exceptions to this are e-mails received by Lifetime Support members, whose e-mails are reviewed and first responded to ahead of those sent by non-member customers.
How do I request and use an Affiliate Link and Promo Code?
Affiliate Links and Promo Codes are available upon request by e-mailing affiliates@finpactsolutions.com. Where or how you share your affiliate link or promo code is up to you! Any purchases made with your Promo Code earns you Impact Credits.
What is your refund policy?
Purchases of the optional Lifetime Membership add-on are refundable within 30 days of purchase assuming no prioritized e-mail support was requested and no additional services were purchased with the membership discount.
Please contact us at sales@finpactsolutions.com if you would like to cancel and refund your Lifetime Access purchase.