CONTACT US
We welcome you to select from the form modules below to contact us, using your membership account username and e-mail address (if applicable) to help verify your account. Upon submitting a form, you should receive a confirmation e-mail (also check your Spam/Junk/Other folders) with the details of your message.
If you are unable to submit your message using the contact form modules below, please e-mail us directly at help@finpactsolutions.com to report the issue and let us know how we can serve you.
PRODUCT SUPPORT
For help with our products, including troubleshooting, error reporting and Unlock requests. For simple customization or data migration requests, we recommend reaching out here first instead of submitting a formal service request and we will evaluate whether your request can be covered under our Lifetime Access or Lifetime Support memberships.
ACCOUNT SUPPORT
For help or issues with your membership account including login, billing, refunds (check our refund terms first), Impact Credits balance, or other account-related support.
FEEDBACK
Share feedback on our products or service, report errors on our website, suggest new product features, or leave an honest review or testimonial.
GENERAL
Not sure where to send your question or concern, or looking for more information about our products and services prior to joining? Use our General contact form as a catch-all form.
STARTUP APPLICATION
Submit an application to have your impact startup or small business featured on our platform, boosting your exposure to our volunteer experts and empowering other entrepreneurs to support your business with Impact Credits.
VOLUNTEER EXPERT APPLICATION
Want to share your professional experience, skills and knowledge and serve our community of impact startups? Submit an application to become a featured Expert on our platform and spread the positive impact by volunteering your expertise to our impact startups.